Terms and Conditions

Last updated: June 2, 2025

Welcome to Trivenika ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our website [trivenika.in] ("Website") and any products or services offered by us. By accessing or using our Website, you agree to comply with these Terms. If you do not agree, please refrain from using our Website.

1. Acceptance of Terms

By accessing or using our Website, you confirm that you have read, understood, and agreed to these Terms, along with our Privacy Policy (linked here). These Terms apply to all visitors, users, and customers.

2. Use of the Website

Eligibility

You must be at least 18 years old or have parental/guardian consent to use our Website.

Permitted Use

You may use our Website for lawful purposes only. You agree not to:

Engage in fraudulent, abusive, or illegal activities.
Attempt to hack, disrupt, or interfere with our Website’s security.
Copy, reproduce, or distribute content without permission.
Use our Website to harass, defame, or harm others.

3. Intellectual Property Rights

All content on this Website (text, images, logos, trademarks, etc.) is the property of Trivenika and protected by copyright laws. You may not use, modify, or distribute our content without written permission.

4. Product Purchases & Payments

Orders & Pricing

All orders are subject to availability.
Prices are listed in INR (Indian Rupees) and may change without notice.
We reserve the right to cancel orders due to pricing errors or stock issues.

Payments

We accept payments via:

Credit/Debit Cards
UPI (Google Pay, PhonePe, etc.)
Net Banking

You agree to provide accurate payment details. We are not responsible for payment failures due to incorrect information.

Shipping & Delivery

Delivery times are estimates and not guaranteed.
Risk of loss passes to you upon delivery.
For issues with orders, contact us at trivenikaorganic4u@gmail.com

5. Returns & Refunds

Eligibility

Products must be returned unused, unopened, and in original packaging within 10 days of delivery.
Perishable goods (like ghee/oils) may have different return policies.

Refund Process

Refunds will be processed within 7-10 business days.
Shipping costs are non-refundable unless the return is due to our error.

6. User Accounts

If you create an account, you agree to:

Provide accurate and current information.
Keep your login details confidential.
Notify us immediately of unauthorized access.

We may suspend or terminate accounts for violations of these Terms.

7. Disclaimers & Limitation of Liability

No Warranty

Our Website and products are provided "as is" without warranties of any kind. We do not guarantee:

Uninterrupted or error-free service.
Accuracy of product descriptions or pricing.

Limitation of Liability

Trivenika shall not be liable for any:

Indirect, incidental, or consequential damages.
Losses due to misuse of products or Website.

8. Indemnification

You agree to indemnify and hold Trivenika harmless from any claims, damages, or losses arising from:

Your violation of these Terms.
Misuse of our Website or products.

9. Governing Law & Dispute Resolution

These Terms are governed by the laws of India.
Any disputes shall be resolved in the courts of Haryana, India.

10. Changes to Terms

We may update these Terms at any time. The latest version will be posted here with the "Last Updated" date. Continued use of the Website constitutes acceptance of changes.

11. Contact Us

For questions regarding these Terms, contact us at: Email: trivenikaorganic4u@gmail.com Phone: +91 8569996206 Address: RGLS Wellness VPO Dhingsara, Near Kirdhan Road, Haryana, India

Thank you for choosing Trivenika!